mcafee endpoint security for mac not updating

The McAfee product stopped updating itself after my upgrade to Catalina and I do see warnings that it will be incompatible with future MacOS versions - that is why I am attempting to replace it with Norton however Norton cannot install until McAfee is removed. I should add I tried stopping all McAfee processes in Activity Monitor, before trying either the manual uninstall or the Norton tool. If you expand 'Uninstall McAfee Security from your Mac' step 4 involves double clicking on something that isn't on my Mac - 'McAfee Internet Security Uninstaller'. Protection version 11 Symantec Endpoint Protection Small Business Edition version 12 McAfee. The command you mention involved removing the McAfee Agent which is a different product, than McAfee Endpoint Security. Disable alternate sources for the initial definition update. Be sure to mention McAfee ePO and a member of the Desktop team and/or IT-EPO Admin team will be able to assist you.That is not the command I used. If you have a machine that needs action taken, please contact the IT Service Desk and open a service request.

To check your windows system please see McAfee-Windows-Check Get Help

If you do not see either one of these shields and you are using a University-owned machine, click here to jump to the Get Help section. If you do not see a red shield with a white M (McAfee) and only see a blue and white shield with a V (VirusScan Enterprise), you are almost there but will need to take action (See Assistance below). If it is displayed as anything else, click here to jump to the Get Help section. NOTE: Your McAfee Suite should be called McAfee Endpoint Protection. If the displayed name on your screen is, or anything else, click here to jump to the Get Help section. In this window, click the update tab and verify the Repository URL of our new ePO Server is: To check your current ePO server for accuracy, click on the red McAfee shield in the upper right corner and click McAfee Endpoint Protection for Mac Preferences:

Mcafee endpoint security for mac not updating